Get in touch

CURRENT EXTRA MEMBERS

To receive Extra’s white glove concierge support, please contact our Concierge team by either:

  • Selecting the “Member Concierge” button on the Card Tab of the Extra App
  • Visiting http://extra.app/help and selecting the chat icon to speak with one of our agents
  • Emailing us at [email protected]
  • Call us at (310)923-0693

If you believe your Extra Card or PIN has been lost, stolen, or compromised:

  • Call 833-984-2291 or the number on the back of your Card
  • Write to us by email at [email protected]
  • Write us at 150 Sutter Street, P.O. Box 372, San Francisco, CA 94104

PRESS INQUIRIES

[email protected]

PARTNERSHIPS

[email protected]